Privacy Policy

1. Information We Collect

We collect only the information necessary to provide and manage our services, including:

• Contact details (name, address, phone number, email).
• Service information (property type, appointment details, service notes).
• Payment details (processed securely by our third-party provider).
• Website and form usage data (cookies, analytics, and interaction logs).

2. How We Use Your Information

We use your information to:

• Schedule and perform gopher control services.
• Send appointment reminders, service confirmations, and invoices.
• Request feedback and reviews after service.
• Improve our website, communication, and marketing.

2.1. Analytics and Advertising Tools

We use Google Analytics, Google Ads, and Meta (Facebook/Instagram) Ads to measure traffic, improve ad performance, and understand how visitors use our site.

These tools may collect non-identifying data such as IP address, device type, and browsing activity using cookies or similar technologies.

You can manage or opt out of Google Analytics tracking at tools.google.com/dlpage/gaoptout and adjust ad personalization in your Google account settings.

3. Text Messaging and Communication Consent

By submitting your information or booking a service, you consent to receive transactional texts and calls about your appointments or account.

Message frequency may vary. Message & data rates may apply. Reply STOP to unsubscribe or HELP for assistance.

4. Data Sharing

We do not sell or rent your personal information.

We may share limited data with trusted third parties that help us operate—such as payment processors, scheduling tools, and SMS communication providers.

We may also share data if required by law or to protect our business.

5. Data Security

We use secure servers, encryption, and access controls to protect your information from unauthorized access or disclosure.

6. Your Rights (California Residents)

Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), you may request to:

• Know what personal information we collect and how it's used.
• Delete your personal information.
• Opt out of communications.

Submit requests by email at info@gopherchamps.com or by phone at (951) 330-7399.

7. Children's Privacy

Our services are intended for adults and property owners. We do not knowingly collect information from children under 13.

8. Policy Updates

We may update this policy occasionally. Updates will appear here with a revised date.

Your continued use of our site or services indicates acceptance of any changes.